For those of you not in the loop, we are trying to sell our house. After being on the market for 10 months, we finally got an offer. After negotiating, we agreed at a price. The buyer sent her home inspector in, and he picked our house apart.
The home inspector found about twenty things wrong with our house. Most of them were small things. The buyer sent us her response, requesting that we fix four of the problems on the list. Upon further inspection, we determined that one of the four problems was our fault (window sills have some water damage from a few times it rained while the windows were open). Three of the problems however, are (we believe) directly the fault of Beazer Homes, the builder of our house.
I won’t go into detail about the problems, but Kim found our “Home Buyers Warranty” from the builder, which states that it covers construction defects for ten years from the sale of the new home. Ours expires June 30, 2015. It also states that in order to file a claim, we must send a request for repair by letter (not phone call or electronic means).
I sent a warranty claim by certified mail to Beazer Homes last week. They got it Thursday afternoon. I called Beazer Warranty today, and they said, “We didn’t get it.” Evidently I sent it to the local Beazer place, instead of to the warranty headquarters. She said that was ok, and that she is opening a case on these things. No word yet as to whether Beazer will actually fix these things. Also, we’re kind of under time pressure, because we told the buyer we would fix three out of the four things, and we need to know if Beazer is going to do their part before we get them fixed, because if we pay to get them fixed, Beazer won’t reimburse us (the warranty specifically states this).
Meanwhile, we are still looking for a rental house in Westfield or Carmel so we can be closer to work and church. We found some good prospects, and we hope to look at some of them in the next few days.
I don’t like the feeling that things are up in the air regarding the house sale. If the buyer walks away (still possible at this point), we aren’t moving anywhere right now. If the sale goes through, we have 22 days to fix the problems, find a new place to live, pack, and move. Aaack!